The Image Group is an energetic, vibrant company, and we transfer that energy to our clients’ projects and programs. Our focus on detail and customer service makes us stand out in the marketplace.
Our vision is to be seen and remembered as being the best at everything we do — as a company, and as individuals — whatever it takes.
Serving clients since 1981, we take pride in the full range of in-house services provided to our clients, including creative promotional product offerings, website design and management, screen printing, engraving, embroidery, warehousing, and fulfillment services. Our focus on detail and customer service makes us stand out in the marketplace.
The Image Group is a proud member of the PeerNet Group, an alliance of leading Promotional Products and Marketing Distributors located throughout North America.
As part of the PeerNet Group, we’re able to offer you the best service, the most creative ideas, very competitive pricing, and reliable delivery. PeerNet Group members work together to develop industry advances in technology, product decoration and imprinting procedures, fulfillment, and other services — all aimed at satisfying our clients’ needs.
Commitment to Quality
The Image Group knows that quality of service and quality of product, above all else, make for successful promotional products programs. Here, quality isn’t a mere cliché. Quality, as we employ it on behalf of our clients, is quantifiable. We create solutions and programs that perform.
Commitment to Creativity
Always in search of exciting new products, fresh marketing approaches, bold ways to combine product with presentation for maximum impact, and the most effective visuals to enhance brand identity, we at The Image Group draw heavily upon our creativity in crafting the most effective promotional products and programs for our clients.
Commitment to Individualized Attention
We’ve built our reputation upon our ability to create, advise, respond, and adapt, all according to very specific client needs. This means understanding your project, your objectives, your channels of distribution, and your budget. And it means that every team member at The Image Group approaches each undertaking from the client’s point of view.
Commitment to Applied Technology
From communicating the availability of promotional products and apparel to creating alternative streams of revenue for our clients, The Image Group’s in-house technology team plays a key role in every project. Ongoing innovation and leading-edge technology clearly mark The Image Group as an eCommerce leader in the promotional advertising industry.
Our corporate headquarters is located in the Toledo suburb of Holland, OH. In addition to sales and support offices, the 30,000 square foot facility houses our design, decorating, and fulfillment operations.
Cleveland is our second-largest, but fastest growing market. The Independence, Ohio, sales office has more than doubled in size to eleven employees, and it hosts a popular Promotional Products Expo each spring in April.
Ann Arbor is a quickly emerging market for The Image Group. Our Packard Road office is conveniently located just minutes from the University of Michigan’s main campus and houses three full-time salespeople.
Quality and Compliance
The Image Group is serious about impacting social change and raising compliance awareness within the promotional products industry.
We’re proud to be one of 11 members of the Distributor Advocacy Council for the Quality Certification Alliance (QCA). QCA is an independent, non-governmental, not-for-profit accrediting organization for promotional products industry suppliers. Its mission is to elevate the standards by which promotional products manufacturers and importers provide safe and socially compliant merchandise.
The Image Group has made a commitment to giving preferred status to suppliers who are QCA certified. To earn QCA certification, suppliers must complete multiple independent third-party audits and comply with stringent national and international manufacturing standards.
To demonstrate a serious commitment to meeting our clients’ expectations for product safety and compliance, we’ve pledged that 90 percent of our purchasing will be done with QCA accredited suppliers within the next three years.
All of our imaginative account managers and decorating artists make it their personal mission to boost your visual identity – in print, online, and on merchandise – and give your brand a unique, memorable look and feel. Here are some examples of our work.
The Image Group has placed among the top twelve employers in the promotional products industry, according to PPB. The magazine’s June issue features this year’s “12 Greatest Companies To Work For,” a listing of companies nominated by their employees as excellent places to work. Each year, PPB seeks employee nominations to identify and applaud the nation’s [...]
[answer] The Consumer Protection Safety Improvement Act of 2008 Aimed at enhancing child safety, the Consumer Protection Safety Improvement Act (CPSIA) requires that all children’s products undergo stringent testing for lead content, phthalates, removable parts, flammable textiles, and other proven hazards. The law applies to all children’s products, including promotional products that children might receive. [...]
A new study by Ecology Center found that 71 percent of university-themed merchandise sold at major retailers contains unacceptable amounts of hazardous chemicals. Researchers at the Michigan-based nonprofit tested sixty-five items and found substances banned or restricted from consumer goods, including arsenic, lead, mercury, phthalates, and toxic flame-retardants. More than a third of the tested [...]
News reports abound about unscrupulous manufacturers – many operating in foreign factories with little or no oversight – requiring their employees to work long hours at unfair pay and in unsafe conditions. At the same time, a growing number of lawsuits result in recalls of children’s products containing excessive amounts of lead, dangerous drawstrings, loose [...]
At The Image Group, we’re serious about impacting social change – and raising safety compliance awareness within the promotional products industry. This past year, we’ve implemented new policies that have put us at the forefront of children’s product safety, and toward ensuring a socially compliant supply chain. You can read about those initiatives in our [...]
One of our team members recently returned to work after a holiday vacation that was followed by two snow-emergency days. Luz has been with The Image Group for nearly two years, and she immediately proved her value to our company. She’s a quick learner with a strong work ethic and a keen eye for quality. [...]
“None of us is as smart as all of us.” Don Mintz, founder of The PeerNet Group Were you to add up all the years of promotional product experience The Image Group’s employees possess, the total would equal several centuries. Our recent merger with LightHouse Brands contributed over 100 years alone. So when it comes [...]
During the months of November and December, all Northwest Ohio and Southeast Michigan McDonald’s restaurants will be selling a custom calendar that was developed right here at The Image Group. Area McDonald’s are selling the calendars to raise money for Ronald McDonald House Charities of Northwest Ohio, with all proceeds going toward a capital campaign [...]
Maybe you’ve experienced this: you order a Coke in a restaurant, only to have the server respond, “Is Pepsi okay?” If you’re like most people, your response is, “Sure, that’s fine.” Now imagine someone saying, “No. Pepsi is not okay. If you don’t have Coke, I’ll just have water.” Or even more drastic, “Since you [...]
In keeping with our commitment to excellence, every employee at The Image Group has the authority to stop a production run for quality concerns. When a logo’s color isn’t exact, or its placement is slightly off, anyone can call “foul.” That’s our rule, whether it’s the CEO or a newly hired trainee making the decision. [...]